About CSSC Operations
CSSC Hours of Operation
The CSSC Operations staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.
Holiday Schedule
HOLIDAY | Calendar Year 2011 | Calendar Year 2012 |
New Year’s Day |
December 31, 2010 |
January 2 |
Martin Luther King Day |
January 17 |
January 16 |
Memorial Day |
May 30 |
May 28 |
Independence Day |
July 4 |
July 4 |
Labor Day |
September 5 |
September 3 |
Thanksgiving Day |
November 24 |
November 22 |
Day after Thanksgiving |
November 25 |
November 23 |
Christmas Eve |
December 23 |
December 24 |
Christmas Day |
December 26 |
December 25 |
Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.
The Front-End systems are available for submission of risk adjustment and prescription drug data 24 hours a day, 7 days a week regardless of the holidays. The only exception would be from 5:00 PM EST - 10:00 PM EST on Sunday when the systems and equipment are routinely maintained.